Privacy Policy

We care about your privacy

We at Pareto Technologies Ltd ("Pareto", "We", "us", or "Our") respect your privacy and is committed to protecting the privacy and security of your personal information. This page sets out our policy regarding the collection, use and disclosure of information we receive from the users of our services or website (the “Privacy Policy” or “Policy”).

Information We Collect

We may collect certain personally identifiable information from you when you create an account with us, use our services or interact with our website (Insert website address). Personally identifiable information means information that (either alone or in combination with other information held by us) enables you to be identified as a user of our service/website. This may include but is not limited to:

  1. Contact Information (such as your name, date of birth, email, phone number, personal employee/ governmental identification number or other means of identification).
  2. Login and Technical Information from devices used to access our website (such as your IP address, browser type, log data, meta data operating system).
  3. Usage data (such as information about how you use our services).
  4. Payment Information (such as your credit card details, and billing address)
  5. Survey data (such as demographic information or information from other relevant subject(s) that interest you).
  6. Location data/history information about the specific geographical whereabouts of devices used to access our website.
  7. Location data/history information about the specific geographical whereabouts of devices used to access our website. Other voluntary information such as:
    • Information provided to us when you apply for vacancies listed on our website, such as employment and educational details or history, nationality, professional interests, any other information or documentation provided in relation to such registration or application, to enable us to process your registration or application.
    • Information required for legal compliance purposes.

How We Use Your Personal Information

  1. To provide and improve our services.
  2. To process payments and prevent fraud
  3. To communicate with you about your account and our services and improve user experience.
  4. To personalize your experience and offer relevant content.
  5. To conduct market research and analytics.
  6. To comply with legal and regulatory obligations.

Cookies

We use cookies to enhance your browsing experience. Cookies are small data/text file stored on your devices when you visit our website. These small text files help us remember your actions or preferences over time such as your language settings, login details, or personalized settings. This enables us to personalize your website experience by tailoring content and services to your preferences, resulting in a more convenient and enjoyable online interaction.

Your control over cookies

By using our website, you consent to the storage and use of cookies on our devices. Your web browser however allows you to control or delete cookies stored on your device. If you do not want our website to store cookies on your devices, please refer to your browser’s settings to disable the storage of cookies. You can also adjust your browser settings so that you receive a prompt before certain cookies are stored.

While disabling cookies is your choice, it may affect your user experience on our website, for example, you might not be able to access certain areas of our website or receive personalized recommendations from us.

Limitation of Liability

To the fullest extent permitted by law, Paretopay will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from

  1. Your use or inability to use the Services.
  2. Any unauthorized access to or use of our servers and/or any personal information stored therein; or
  3. Any interruption or cessation of transmission to or from the Site.

Types of cookies we use

We use several different types of cookies on our website:

  • Essential cookies:These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as accessing secure areas.
  • Performance cookies:These cookies collect information about how you use our website, such as which pages you visit and if you encounter any errors. These cookies do not directly identify you but is used to identify your device.
  • Functionality cookies:These cookies allow our website to remember choices you make (such as your language preference) and provide enhanced, more personal features.

Data Security

We prioritize the safety of your personal information and have implemented robust security measures to protect against unauthorized access or misuse of information provided to us. To protect your account, we take reasonable steps to verify your identity before granting access or making any changes to your data. If we have provided you with a password for accessing certain areas of our website, you are responsible for keeping this password confidential and not sharing it with others.

To the best of our ability, access to your personal information is limited to those who have a need to know and are required to always maintain the confidentiality of such information. Our employees and data processors are bound by confidentiality agreements. While we strive to protect your data, no security system is infallible and we cannot guarantee absolute protection against all potential threats, including illegal actions by third parties. Hence, we would retain personal information only for so long as is necessary to comply with legal, regulatory, internal business or this Policy’s requirement, or as is necessary to comply with a user’s request.

Sharing of Information

Pareto operates primarily in Ghana but has affiliates globally. Thus, we may need to disclose/transfer information to any of our affiliates in order to perform our services. We ensure that appropriate safeguards are in place to protect your data during such transfers. By providing your personal information, you consent to the transfer, storage and processing of personal information for the provision of our services. If you directly interact with our affiliates, their respective privacy policies will apply. We encourage you to review these policies.

We may also engage the services of trusted third-party service providers to assist in our business operation/delivery of services. These third service providers may access personal information to perform their designated tasks. We ensure that they are contractually obligated to protect your information in accordance with our Privacy Policy and that all personal information will be used solely for the purpose of performing their designated services. If you directly interact with our third-party service providers, their respective privacy policies will apply. We encourage you to review these policies.

We may also disclose personal information to law enforcement agencies or other government authorities if required by law.

Please contact us at compliance@paretopay.org should you wish to prevent your personal information from being shared with third parties or transferred outside Ghana.

Third Party Links

Our website may contain links to third-party websites, including but not limited to social media platforms, service providers, and partner sites. We do not control and are not responsible for, the content or privacy practices of any third-party websites. When you click on a link to a third-party site, you may be subject to the third party’s privacy policies and practices, which may differ from ours. We do not have control over or assume responsibility for how third parties collect, use, or disclose your information. We encourage users to be aware of and review the privacy policies and terms of service of any third-party sites they visit. You are responsible for understanding the privacy practices of any third parties and making informed decisions regarding your personal information.

Your Privacy Right

You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information/data. If you choose to delete your data, we will take appropriate measures to remove it from our systems, subject to any legal or regulatory requirements that may necessitate retaining certain information.

To exercise these rights, please contact us at (Insert website address).

Additionally, each marketing communication we send by email will include an option to unsubscribe from future communication.

Updates to our Policy

This Policy may be reviewed from time to time to reflect changes in our practices or in any applicable law. Any change made to the Policy shall be updated on our website. We encourage you to regularly review our Policy for the latest information on our use of information.

Contact Us

If you have any concerns on our use of your personal information, please contact us at compliance@paretopay.org

By using our website, you agree to the collection and use of your personal information in accordance with this Policy